FAQs

We genuinely care about you & your health.

• Getting you back to being at your best is our top priority and we take the challenge to help you achieve your goals personally. We strive to offer you the very best care & have an established network of leading professionals in their fields to help us support you in restoring your health.

We have unparalleled sports physiotherapy expertise.

• We have extensive experience working with some of the World's best athletes, across continents and from a plethora of sports. We have helped these athletes perform at their very best and recover from a vast array of injuries. We are fully confident we can do the same for you.

We pride ourselves on delivering truly bespoke care to meet your recovery needs.

• Unlike other physiotherapists, who may offer basic treatment or simplistic stretches and applying the metaphorical "band-aid"; we deliver a holistic combination of therapeutic, evidence-based treatments and comprehensive rehabilitation plans to address the root cause of your symptoms, both to alleviate your symptoms in the short-term and your long-term recovery.

Having worked at Wasps Rugby, the National Sports Institute of Malaysia and as head physio for the UFC Performance Institute in Shanghai, some of the world class athletes we have worked with include:

• Francis Ngannou (lineal MMA Heavyweight World Champion)

• Zhang Weili (Two-time UFC Strawweight World Champion)

• Nicol David (former World No 1 professional squash player, 2006-2015)

• Jack Willis (professional rugby union player, Wasps Rugby, England)

• George Smith (former professional rugby union player, Wasps Rugby, Australia)

• Wee Wern Low (former World No 5 professional squash player)

• Amy Kwan Dict Weng (former rhythmic gymnast & 2018 Commonwealth Games Champion)

When you see a physiotherapist for the first time, your session starts with the "subjective assessment", where we sit down for a short interview to understand the history of your issue, the nature of your symptoms and how it is affecting you.

Upon completion of the subjective assessment, we proceed to the "objective assessment", where we look at how you move, test elements of strength and perform some "special tests" to help identify or rule out the root cause of your symptoms.

Once we have identified the probable cause of your symptoms, your physio will explain this to you an discuss the treatment options available. Where appropriate your physio may then perform some hands on treatment to alleviate your symptoms and go through some exercises appropriate to help you begin your recovery.

You do not need to be referred by your GP to be seen at Olympus Physiotherapy; we accept all self-referrals. If you are not sure if physiotherapy is right for you, we are more than happy to discuss your needs over a brief call and advise you on your best options.

We advise you also check with your insurance provider before confirming your appointment, however, we are registered & approved directly by the following health insurance providers:

• WPA

• Bupa

• AXA

• Aviva

• General & Medical

• Cigna

For insurance providers who only require proof of HCPC registration (check with your provider for details), you can see us and claim your treatment costs back with your provider. Examples include: Healix, Simply Health

Please visit our fees page to see our pricing

You can cancel or reschedule your appointment without charge with minimum 24 hours notice. Cancellations made with less than 24 hours notice or missed appointments will be charged in full.

Yes.

We have partner agreements with some of the leading private medical imaging companies in London and can refer you directly for diagnostic imaging including:

• MRI

• X-ray

• Ultrasound

Our agreements enable us to offer you some of the most affordable imaging rates in London.

Yes, there is paid-parking on Wharf Road itself.

There are bicycle parking racks in the courtyard of the Waterside complex where you can securely leave your bike.